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Video Visit Patient Instructions

Now that you’re scheduled for a video visit with a VHC Physician Group provider, here is an overview of what you’ll need for a successful video visit. Detailed instructions with screenshots are available by clicking on the links below.

From your computer:

    1. Sign up for your MyVHC Patient Portal Account: MyVHC Patient Portal Account Activation Instructions
    2. Download Zoom: MyVHC Video Visit – Computer Zoom Download Instructions You can set your language preferences in Zoom by following these instructions: Zoom Language Preference Setting
    3. Prior to your appointment, please follow these instructions: MyVHC Video Visit – Preparation from your Computer
    4. To begin your video appointment, please follow these instructions: MyVHC Video Visit – Joining the Video Visit from your Computer
    5. To view your test results, please following these instructions: MyVHC Patient Portal – Viewing Test Results from your Computer

From your IOS device:

    1. Sign up for your MyVHC Patient Portal Account: MyVHC Patient Portal Account Activation Instructions
    2. For an optimal video visit experience on your iPhone, please download the MyVHC Mobile App.
    3. Download Zoom: MyVHC Video Visit – Mobile Zoom Download Instructions You can set your language preferences by following these instructions: Zoom Language Preference Setting
    4. Prior to your appointment, please follow these instructions: MyVHC Video Visit – Preparation from your iPhone
    5. To begin your video appointment, please follow these instructions: MyVHC Video Visit – Joining the Video Visit from your iPhone
    6. To view your test results, please following these instructions: MyVHC Patient Portal – Viewing Test Results from your Mobile Device

From your Android device:

    1. Sign up for your MyVHC Patient Portal Account: MyVHC Patient Portal Account Activation Instructions
    2. For an optimal video visit experience on your Android device, please download the MyVHC Mobile App.
    3. Download Zoom: MyVHC Video Visit – Mobile Zoom Download Instructions You can set your language preferences in Zoom  by following these instructions: Zoom Language Preference Setting
    4. Prior to your appointment, please follow these instructions:  MyVHC Video Visit – Preparation from your Android Device
    5. To begin your video appointment, please follow these instructions:  MyVHC Video Visit – Joining the Video Visit from your Android Device
    6. To view your test results, please following these instructions: MyVHC Patient Portal – Viewing Test Results from your Mobile Device

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