Urology

Office Policy

Follow-up Office Visit

Be prepared to update any changes in your personal information, insurance or medical history obtained at your original visit.
Please arrive 15 minutes before your scheduled appointment so that this information can be updated in your electronic medical record.

After Hours

Our physicians provide coverage 24 hours/day, 7 days/week, 365 days /year.

If, when the office is closed, you have an urgent need that requires medical attention, please call the office main phone line 703.717.4200 and your call will be automatically routed to the answering service who will page the on-call urologist for you.

If you are experiencing a true medical emergency, call 911 for emergency assistance or go immediately to the Virginia Hospital Center Emergency Department or to a medical facility nearest your location. 

All non-urgent calls including prescription requests and refills should be delayed until the office is open during normal business hours.

Prescription Refills

For routine medication refills, please call our prescription line at 703.717.4214. Be prepared to leave a voice message including your name, date of birth, phone number, medication name/strength/quantity, and your pharmacy phone number.

Allow one full business day for the prescription to be called in to your pharmacy. Any calls placed after hours or on the weekend will be addressed during the next business day.

Cancellation Policy

We understand that you may need to change your appointment date or time.
We require 24 hour notification of any changes to your appointment. Changes made less than 24 hours prior may incur a charge.
If the doctor is delayed due to an emergency, we will make every effort to notify you prior to your appointment.

Completion of Paperwork/Registration

New patients are encouraged to register online at the website prior to your appointment. Doing so will decrease your wait and expedite your visit with our clinical staff allowing your Provider to focus on your urological evaluation.

Payment

Payment is due at the time of your appointment.
This may include, but not limited to:

  • Services not covered by your insurance
  • Co-Payments

We accept Visa, American Express, MasterCard, cash and checks for payment

Privacy Policy

We take seriously the privacy of our visitors to this site. At times, we may request personal information in forms or certain registration processes. If such information is retained it is held in our secure servers where it is inaccessible to other Internet users. When we request credit card information it is processed by a third party and your number is not stored in our database.

Disclaimer

The information on this site is meant to be for educational purposes only and is in no way intended to serve as medical advice. All medical related concerns should be discussed directly with your physician.

To read the Virginia Hospital Center Privacy Policy in its entirety, click here.

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